Physician office hours:
Dr. DeNevi: Monday - Thursday 9:00 – 12:00 & 1:30 – 5:00 PM,
Dr. Wang: Monday – Thursday 8:40 – 3:00, Friday 9:30 – 12:00
Dr. Edraki: Tuesday, Wednesday 9 – 12, 1:00 – 3:00, Friday 9:00 – 12:00 1:00 – 4:00
Dr. Kanwal: Monday – Friday 9:00 – 12:00, 1:30 – 5:00
After Hours Call Coverage:
If you call the office with an urgent problem at night or on the weekend, you will reach our answering service. Please identify who your doctor is and briefly describe what the problem is. The answering service will contact your doctor and your doctor will return your call.
For life- threatening emergencies, patients are urged to call 911 to be taken directly to the hospital emergency room. The Emergency Room physician may then call your doctor.
How to Make Appointments
Call (925) 820-6456 to speak with a member of our front office staff. They will be happy to schedule your appointment. New patients can learn more about each of our physicians and the services they provide on this website.
There are Health Questionnaires to fill out before New Patient visits, Annual Well Woman visits, Menopause Consultations and Sexual Function Consultations. These Questionnaires can be downloaded and printed from this website so that you can fill them out ahead of time. In addition there is a Patient Registration Form and Patient Message Authorization Form that should be updated regularly. If you are not able to download the appropriate forms please tell our staff so that they can send you the forms by mail.
For a list of questionnaires click on Forms for Appointments
If you are unable to keep your appointment please call in advance to cancel it. Your courteous call to cancel an appointment will allow another patient to be seen. Cancellations should be made at least one work day in advance. Not showing up for an appointment without a cancellation call will result in a $45 "No Show" fee.
We welcome your telephone calls to our office when you have a question or problem. Please make non-emergency calls between 9-12:00 and 2:00 – 5:00. Our receptionist will schedule an appointment for you if you request one, or she will direct your call or question to your physician or her medical assistant. If they are with patients your message will be relayed and your call returned usually by the end of the day. If you have a problem that you feel needs to be evaluated the same day or sooner than the available appointment time given please ask to speak with your doctor or her medical assistant to determine when you can be seen.
When you need a refill on an existing prescription, call your pharmacy at least 3 days before you need the medication. The pharmacist will fax us the request if there are no refills left. Your doctor will review your chart and either approve the refill or call you to set up an office visit. If you have a request for a prescription medication not previously prescribed by your current Avenues doctor, please call during routine office hours and ask to speak with your doctor's medical assistant. If she is unavailable, ask to be connected to the prescription voicemail to leave a message. She will get the information to your doctor and then get back to you.
Medical records are strictly confidential and will be released in whole or in part upon your written request. Records will be mailed or available for pickup within ten business days of receipt of your request, unless an urgency exists which requires they be sent sooner. Confidentiality concerns dictate that we transmit records by fax only when a medical emergency exists. Copying records takes time and materials and so there is a $25 fee to copy records.
Our relationship is one of mutual commitment to and responsibility for your health. Your active participation is essential to our success in providing you with outstanding care. Your suggestions for improvement of our practice are always welcome.